The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 528 |
| Houston, TX | 392 |
| Seattle, WA | 250 |
| Washington, D.C., DC | 244 |
| Philadelphia, PA | 241 |
| Atlanta, GA | 223 |
| Denver, CO | 207 |
| San Francisco, CA | 151 |
| Sacramento, CA | 144 |
| Orlando, FL | 138 |
| Indianapolis, IN | 136 |
| Miami, FL | 131 |
| Boston, MA | 120 |
| Portland, OR | 116 |
| Detroit, MI | 116 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 99 |
| Jacksonville, FL | 92 |
| Littleton, CO | 91 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 86 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 72 |
| Tampa, FL | 62 |
| San Jose, CA | 59 |
| New York City, NY | 59 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Saint Paul, MN | 39 |
| Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Deb 🤡🌈 (@wayhaughtearper) reported @lifeinIight Yeah and you need a certain cable box or service. I hate xfinity or Comcast.
- Here's Daddy (@DollNeeded) reported
@comcast Cancelling service today.
- 𝒥𝒜𝒴 𝒫𝒶𝓉𝓇𝒾𝒸𝓀 ℛℴ𝓁 (@Jaypatrickrol) reported
**** Comcast they ripped you off Bruhh
- ✨Maddy Earley✨ (@LifeOfMadz) reported
@ShellyLJensen Ewwww that makes so much sense! Yes I have Comcast/xfinity! Sometimes I don’t mind it I’m usually a talkative person who likes that but dude I’m like fuming rn bc your service sucks so I don’t wanna talk about our travel plans
- Just...Stevo (@yourstevo) reported
@underthekepi Comcast is the worst US company of all time. I'm including those of the robber barons.
- Rueppongi 3k (@Rueppongi) reported
So, my cable's out, says it's an issue with the internet, yet I'm browsing said internet with zero issues. Comcast is trash.
- 4Ø_Se7eN_🖐👁 (@Se7eNDeadly1) reported
@bryanalvarez I think alot of people paying for it dont realize their service provided already gives it to them for free, given that Comcast and Cox both give free Premium service
- Ben Smith (@BSmith1327) reported
. @Xfinity your company has, without a doubt, the worst customer service on the planet.
- Karen Rylander (@KarenRylander) reported
Is there any business on earth with worse customer service than @Comcast? Again I find myself going around and around in circles with the digital assistant, no human to be had. Call back - same. Tried corporate. Same. Tried again saying I have to speak to a human - on hold.
- mariodrip (@mariodrip) reported
Every week I lose internet connection what’s the point of us paying all this money and the problem never gets fixed you gotta do better @Xfinity can’t even watch any news #Truthshallsetufree @paulpierce34
- Craig (@cnevels) reported
@comcast @comcastcares No. I've done enough, you look me up and solve my problem.
- Jedai Saboteur (@JedaiSaboteur) reported fromOakland, California
Comcast is laughably bad lately
- Pirate Steve (@PirateSteve31) reported
@bryanalvarez I have it free through Comcast, I'd never pay for it tho. This coming from someone who has paid for wwe network since day 1, peaco*ck is so bad
- Amir Baig (@amirlikesharley) reported
@elonmusk Will Starlink be faster than my current internet service (comcast)?
- Jason Spencer (@Profithood) reported
@CongressmanRaja Umm.. It's Xfinity Internet. You can pay it online, via the internet service your get from Xfinity. Just saying...Personally, I'd rather you fight to regulate Xfinity prices as a public utility that doesn't cost an arm and a leg and come out riddled with hidden fees.
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